Terms & Conditions

CANCELLATION & RESCHEDULING

• Notice Period: We kindly require a minimum of 24 hours’ notice for the rescheduling or cancellation of any appointment.
• Late Cancellation Fee: Should notice be provided less than 24 hours in advance, a fee totaling 50% of the scheduled service will be retained.

INVESTMENT & SERVICE FEES

• Travel: Rates for in-person services and packages include travel within Shop With Val’s standard Houston service area. Appointments outside the standard service area are subject to a travel fee of $100 per hour, calculated based on round-trip travel time to and from the client’s location. Travel time is billed separately and does not count toward service or package hours. Any applicable parking, tolls, or other travel-related expenses may be billed separately.
• Booking & Deposits: A 25% non-refundable deposit is required to secure your booking. Appointments are considered confirmed only upon receipt of deposit. Balance of payment is due upon completion of the first service. If payment is not made within 48 hours after completion of the first service, a late fee may be incurred.
• Package Validity: To honor discounted package pricing (applicable to any combination of 4+ services), all sessions must be redeemed within one year from the date in which the deposit was received.
• Expiration: All services, packages, and gift certificates expire one year from the date in which the deposit was received or when initial payment is made (whichever comes first). Extensions may be requested and are subject to additional fees.
• Final Sale: All investments, including services, packages, and gift certificates, are final sale.

GIFTING

• All gifted services and packages must be paid in full at the time of purchase.
• Expiration: All gift purchases remain valid for one year from the date of issuance.
• Terms: Gifted services are non-refundable and subject to the same cancellation and travel policies as standard bookings.

PREMIUM APPOINTMENTS